Your privacy is important to us. The page below goes over in detail how we approach your data – the summary is….our intentions are honorable.
This policy explains how we use your data and how we protect your privacy when you use our website and contact us by phone and email, as well as explaining our use of CCTV. As our services develop we will continue to update and review this policy to comply with both the law and customer feedback.
Personal data is data related to a living individual who can be identified from that data. This can also include special categories of personal data (personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, and genetic data, biometric data, health data and data concerning a person’s sex life or sexual orientation) and personal data relating to criminal convictions and offenses.
Please see the table below for the name of the Steelextreme Fitness entity responsible and the appropriate contact information:
Steelextreme Fitness (61 Triq Ir-Rebbiegha, Mosta, MST4012) is responsible for your purchases of products and services, and for your participation in certain Malta-based events and promotions.
We may collect personal identification information in a variety of ways, including, but not limited to, when users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our website. Users may be asked for, as appropriate:
Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, but this may prevent them from engaging in certain website related activities.
We may also collect non-personal identification information about users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer and technical information about users’ means of connection to our website, such as the operating system and the internet service providers utilised and other similar information.
Where we do collect your personal data, this information is required for us to validate who you are, to deal with your queries effectively and to ensure that we can monitor usage of our sites as you sign up for classes.
If you book in to attend one of our classes, we will also collect information relating to your health status and any physical impairments that might impact upon how you can use our services. This is to ensure that we take your health record into account and can enable you to consider whether it is safe for you to attend our classes.
We do not record telephone conversations or calls that you make to us. During calls, we may however collect the following information:
We process this information because it is necessary for the performance of our contract with you, and to enable us to deliver services to you which you have requested and/or resolve any queries that you might raise when you call.
Our email correspondence may be kept as a record of your contact with us, and to enable us to respond to any queries that you may have.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
CCTV is used at the studio in Mosta for security of the premises and to protect those who use and work from false allegation and theft. The CCTV footage is recorded on a cloud storage system provided by a secure end to end encryption. The information is stored for 24hrs before being over written. CCTV is openly visible at the studio and can be shown to clients upon request. Cameras are recording the open areas covering personal training, classes and coffee bar.
What we do with the footage?
We do not view the footage unless an incident has taken place and is required to assist a criminal investigation. Footage recorded in the 24 hour period is not used for any advertising and publicity.
To find out more about cookies, you can visit: www.allaboutcookies.org.
Like virtually every company, we do use third party companies to provide some parts of our service, so when you are making payments for example, you will need to give your payment details to our payments provider. Rest assured the people we work with are trusted by millions and have excellent safeguards themselves.
We may also have to disclose your personal details if required by law.
If we do share your information with other organisations, we will have sharing protocols in place to ensure the organisation’s compliance with local data protection laws.
We will not use your personal information for third party marketing purposes without your prior express consent.
We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information (i.e. in an anonymised form) regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We take our data protection responsibility very seriously and adopt and maintain high standards in respect of handling personal information. Your personal information will only be collected if it is necessary and proportionate to do so.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.
Sensitive and private data exchanged between our website and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
With regard to disposal of your information, we will not hold your information for longer than we need to and when we dispose of it we will destroy paper and electronic copies in a secure way.
If you wish to see a copy of the personal data we hold about you then you can ask us at any time and we will respond within the time periods laid down in local data protection laws.
Under certain circumstances, you also have the right to:
Where we process your personal information because we have your consent to do so you may withdraw your consent at any time.
You can make a request in relation to any of the rights set out here by contacting Steelextreme Fitness and using the contact details set out in the “Who is responsible for the processing of your personal data?” section above. Alternatively, you can contact us using the details set out in the “Contacting us” section below.
If you wish to make a complaint about how we are processing your personal information you have the right to make a complaint at any time to the local data protection authority.
+356 7920 4751